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Frequently Asked Questions
We are here to answer any questions you may have - just ask!
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Frequently asked questions
What would you like to know?

We obsess over stain science, love a well folded towel, and may as well be detergent sommeliers. So we're happy to answer any questions you may have!

  • Why should I use a dry cleaner if I have a washer and dryer at home?

    Because life can be hectic, and laundry can take up a lot of time! And at the end of the day, we love our job. So instead of spending time, money, and energy keeping an eye on the next load, let us do the work for you!

  • How does on-demand laundry work?

    Boston Laundry Inc. provides on-demand laundry services for both individuals and businesses. We pick up your items, launder them with lots of love, and then deliver your order. (And we have 48 hour turnaround available if you're in a pinch!) Request one-off loads, or sign up for a subscription to keep laundry in check.

  • What are your hours?

    We're available for laundry services from 7am - 8pm Monday through Sunday!

  • I'm not sure what service or subscription I need. How do I get a hold of you for questions?

    We know laundry can be a bit tricky, so we're here to answer any questions you may have. Just email us at bostonlaundryinc@gmail.com or message us here, and we'll get back to you as soon as possible!

  • My (hotel, gym, school, ect) needs help with laundry services. Do you work with businesses?

    Boston Laundry Inc. works with all kinds of businesses. From offices to schools, to hotels and gyms, we're here to provide excellent laundry service for you. Just use the Request a Quote page to get started!

  • Will dry cleaning make my clothes shrink?

    Nope! We take extra care to ensure your clothes don't shrink. So you can send us your dry cleaning without worrying about shrunken sleeves or short slacks for your business meeting. We got your back!

  • Sounds like you do a lot of laundry. How do you keep track of everyone's orders?

    Our laundromat style is setup with various machine sizes, which allows us to ensure your inventory will be processed by itself. We make sure your order is easy to find, which is something those bigger providers can't always do!

  • Does Boston Laundry Inc. do alterations or tailor services?

    We absolutely provide alterations and tailor services! Just let us know what you need and we'd be happy to help.

  • I need towel service, but I don't want to be over charged for missing or destroyed towels. How do you track towel orders?

    I'm glad you asked! We use RFID technology for all our towels, which allows us to track each individual towel. We can keep an eye on it the moment it leaves our facility, as it arrives on location, and when it comes back to us. And we won't charge you to make a profit on lost towels - we just charge at cost!

  • How quickly can I get my laundry back?

    Our speedy team will have your laundry ready for you as soon as 48 hours after it's received! Just let us know if you have any time sensitive needs, and we'll do our best to get you your clothing as soon as possible.

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Don't have time to do laundry?